Gamma Placetel GmbH
GmbH
Founded2007 (age 19)
LocationCologne, Germany
Key peoplePeter Kurt Nowack
Gerben Wijbenga[1]
ServicesCloud communications
Websiteplacetel.de

Placetel is a German provider of cloud communication technologies based in Cologne.

Products and services

Placetel provides cloud-based telephone and communication technologies and systems, particularly cloud telephony, unified communications, and online collaboration tools for corporate use.[2] The company primarily offers its own Webex-based UCaaS product,[3][4] which include a comprehensive collaboration suite that integrates various team communication technologies into one application.[5] Its VoIP-based phone system includes over 150 business functions,[6] such as video conferencing, chat,[7] and integrations with CRM, ERP & collaboration systems,[8][9][10] like Salesforce and HubSpot,[11] as well as Zendesk and Microsoft Teams.[6]

Placetel's cloud-based telephony system serves as an alternative to traditional telephone systems in offices and companies, enabling employees to make simultaneous calls from different locations and across multiple devices.[12][5] The company also provides telephone numbers, including the option to add international numbers from 40 different countries.[2]

In addition to communication technologies, Placetel provides hardware such as desk phones, cameras, headsets, and Wi-Fi access points.[6] These are also offered as rentals, including support services and replacement options.[13][14]

History

Placetel was founded in 2007 and launched its cloud telephone system in 2008. In 2012, Placetel entered into a partnership with Vodafone and set up a mobile extension for its system.[15] In 2013, BroadSoft acquired Placetel,[16] which later became part of Cisco after its acquisition in 2018.[3]

The company's international expansion began in 2021, with operations extending to the United Kingdom and France.[14]

In 2024, Gamma Communications, a British cloud communications provider, acquired Placetel from Cisco.[3] The acquisition enabled Gamma to expand its presence in European markets.[9]

References

  1. ^ "Gamma Placetel GmbH". North Data. Retrieved 2025-04-08.
  2. ^ Brack, Jan & Schmitz, Maximilian (2018-12-30). "Videokonferenz: Systeme und Tools für optimale Video-Meetings: Placetel" (in German). Netzwelt. Retrieved 2025-04-08.
  3. ^ Pfister, Benjamin (2024-09-25). "Gamma übernimmt Placetel von Cisco" (in German). Heise. Retrieved 2025-04-08.
  4. ^ Wiltscheck, Ronald (2021-08-28). "UCC samt Telefonie für KMU: Placetel bindet sich enger an Cisco" (in German). Channel Partner. Retrieved 2025-04-08.
  5. ^ "Cloud Telefonie" (in German). Channel Partner. 2021-12-01.
  6. ^ Künstler, Diana & Adelmann, Stefan (2022-07-15). "Business-Telefonie aus der Cloud" (in German). Connect Professional. Retrieved 2025-04-08.
  7. ^ "(Cloud-)Kommunikationslösungen von Cisco Placetel" (in German). Channel Partner. 2020-04-23.
  8. ^ Narloch, Sabine (2024-09-23). "Gamma schließt Placetel-Übernahme ab" (in German). Connect Professional. Retrieved 2025-04-08.
  9. ^ Dincel, Mihriban (2024-09-24). "UC-Anbieter Gamma kauft Placetel" (in German). IT-Business. Retrieved 2025-04-08.
  10. ^ Hülskötter, Michael (2020-11-18). "So profitieren SMB-Firmen von Placetel Cloud-Telefonie und Cisco Webex" (in German). IT-TechBlog. Retrieved 2025-04-08.
  11. ^ "Roadshow der Cisco-Company erfolgreich" (in German). Channel Partner. 2022-08-12.
  12. ^ Gepperth, Jan Max (2021-05-15). "Wie ein Anrufbeantworter: Evangelische Kirchengemeinde bietet eine Telefonpredigt an" (in German). OP online. Retrieved 2025-04-08.
  13. ^ Ladner, Ralf (2021-12-07). "Placetel ergänzt Portfolio um Hardware-as-a-Service-Angebot" (in German). Netzpalaver. Retrieved 2025-04-08.
  14. ^ "Ein Blumenstrauß an Unterstützung." (in German). IT-Business. 2021-11-22. p. 14.
  15. ^ "Über Placetel" (in German). Placetel. Retrieved 2025-04-08.
  16. ^ Ermisch, Steffen (2014-10-07). "Mehr Raum für Ideen" (in German). Handelsblatt. p. 44.